How to Optimize Your Layered Process Audits with More Effective Questions

Duration: 30 minutes

The best way to get more out of your layered process audits is to ask the best questions.

If you’re just getting started with layered audits or you’ve already invested in improved quality metrics, customer satisfaction, and profitability with an ongoing commitment to a quality program, you’re going to need the actionable results of your audit findings.

How can you do that without the most effective auditing questions?

The Luminous Group and EASE will arm you with the actionable insights you need in just 30 minutes – including polling for best practices and reviewing your submitted questions during the session – to optimize your Layered Process Audit program with more effective questions.

Here’s what you’ll learn:

  • How to remove subjective answers to your LPA question for better continuous improvement results
  • The value of an optimized question library and the ability to create good questions for a more valuable quality program
  • Review your questions with subject matter experts to optimize your own questions in real-time


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Richard Nave

Senior Consultant, The Luminous Group

Richard Nave has more than 18 years of experience in Product Development, Program Management and Manufacturing Management.

He has a proven record of success in bringing new technical products to market for clients, a deep knowledge of layered process audits and combines a background in mechanical engineering with a broad knowledge of the global automotive industry.


Chuck Wilson

Director of Customer Success, EASE

Chuck Wilson brings over 30 years of global Professional Services and Customer Success experience and has been responsible for the success of EASE users as a customer advisor for more than 3 years.

Chuck provides strategic insight to global manufacturers with his technical and subject matter expertise in layered process audits.

Chuck holds a B.S. in Finance and Computer Science from Auburn University.