Implementation & Support

Easy implementation, ongoing support.

Remove the guesswork from audit software implementation with the help of our award-winning customer success team. Deploy all your processes at your plant and across multiple sites in no time and accelerate continuous improvement.

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We’re here to help.

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01.
Get up-and-running fast

From initial setup and training to monthly office hours, you’ll get the hands-on guidance you need to make an impact.

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02.
Roll out across multiple plants

From pre-launch to post-implementation, follow up and beyond, our experts will help you standardize processes globally.

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03.
Enjoy award-winning support

Find answers fast and enjoy support from the best customer service team in the industry — we’ve even got the awards to prove it.

Training

Your needs are unique. Our training is too.

Experience a blend of training and consulting services tailored to your needs, helping to speed up implementation and strengthen your audit program.

  • Guided setup — launch in 4 weeks or less
  • Only a few hours of training required
  • Weekly check-ins from our support specialists
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Implementation

A proven process for launch success.

We help you shape the implementation process to your needs, aligning it with your audit requirements and best practices to maximize your ROI.

Week 01

Define audit and inspection locations and add users.

Week 02

Migrate paper/Excel checklists and improve questions.

Week 03

Determine failure categories, responsibilities and reaction plans for failed questions.

Week 04

Schedule audits and set up dashboards for monitoring and measurement.

Week 05

Train inspectors and managers with expert support and go live.

Devices

No new hardware needed.

Compatible with all major devices, both iOS and Android, mobile and tablet, we’ll get you up-and-running with your current setup.  Yes, that includes Windows devices, too.

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Large Rollouts

Unlock savings with large rollouts.

Make company-wide rollout a breeze with access to global resources, multi-lingual support and award-winning customer service. Plus, take advantage of synergies when upgrading multiple plants.

  • Enterprise standardization process for global rollout
  • White glove service through all stages and post implementation
  • Hands-on support to answer questions and resolve issues
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Section Blur TL

The training and tech support was unsurpassed. Ease clearly listens to the voice of the customer, and we’ve benefitted from the frequent software updates.

John Rose
Quality Systems Manager at Jacobs Vehicle Systems

If somebody asked me what's the best tool to achieve the right process, I would say EASE, without any shadow of a doubt.

Scott Ward
Assembly & Trim General Manager

My favorite part of EASE is it’s an intuitive system. I was able to log on and start using it right away.

Production Manager at Tire Manufacturer

By using real-time data and analytics, we're able to identify and address quality issues faster and more accurately than ever before. With EASE, we can not only ensure that each product meets our high standards but also drive improvements across the board.

Director of Quality at Cabinet Manufacturer

EASE is the key contributing factor to reducing internal PPMs in our light vehicle group by 47%.

Michael Smith
VP Quality at Dana Corp

Meet the team dedicated to your success.